Santa Guide

A  $100 retainer (non refundable deposit) is required when you sign up for your slot. The system will ask for the retainer when you do the sign up automatically.  We strongly suggest you sign up on a computer desktop or laptop as this process goes a lot smoother that way instead of your phone.  

The remaining balance is due 7 days before your session.

If you sign up and for some strange reason you had issues. Please do not assume you are not signed up and not show up.   Please connect with us with enough time to clear things up so we remove you or leave you on the scheduled date you signed up for.   You will be responsible for full payment of your session if your name still appears on our books for that day. 

As much as we keep our studio and outdoor location as safe as possible we ask  to please be mindful that for the safety of your children and the protection of our studio equipment, it is essential to keep a close watch on your little ones during the session. Due to the presence of props, lights, wires, furniture and other photography equipment, we kindly ask that you ensure your children remain nearby at all times. In the event of any accidental damage to our equipment or props, the responsibility will fall on the client. Same applies when doing session outdoors.   

For each session, we typically accommodate up to 5 family members from the same nuclear family (e.g., mom, dad, and their children). The session generally does not include extended family. However, you can add more family members for $30 each. I strongly recommend booking an additional slot for extended family members at the same time you book your session, as I won't be able to swap appointments later.   We have a promo of $5 if you add your during your reservation process before September 1, 2024.   

if you must cancel Nancy Ramos Photography must be notified 7 days prior to the session date. Retainers will NOT be refunded. Any cancellation shorter than 72 hours notice will require full payment of the session. If you do not show up or have a medical or personal emergency, fees will still be due and an invoice will be issued.

 If you need to change your session date for any reason,  let us know at least 14 days before your scheduled appointment via text or e-mail and if we do not reply within 24 hours from your e-mail most likely we did not received it and try again.  If it is past the 7 day mark you will forfeit your retainer and will need to do a new retainer for the new date.

In the event that the CLIENT is late to the appointment set, the CLIENT’S session will still be for the same scheduled ending time. Full payment will still be due. Please make every effort to arrive 5-10 minutes early.  

Text the photographer when you arrive to photography location. However, while we are  photographing other families before you please remain hidden as children get very distracted when they see other children arrive and therefore that other family’s session would be interrupted too early.  Do approach the site and be ready to step in when your time arrives.  Photographer will not be able to go get you if  your session is at the tree farm.  You will need to approach the spot where we are.

If rain occurs the day of your session and your are scheduled for an outdoor session I will accommodate you for morning openings on the next scheduled sessions or weekday sessions.  However, I cannot guarantee the same theme. In case you are not available for any of the future scheduled sessions I can give you credit of equal value for future session up to March 2024.  Except for Tree Farm.  We are limited with space for this place and no appointments can be added to our Tree Farm session in case it rains.

Posting and displaying my images are what drive my business.  I understand you may want to use these photos for your Holiday greeting cards, so I allow a certain amount of time before posting photos online. If you need more time, please let me know in advance so I post them after you send your cards. I will however post behind the scenes same day or same week.

You are free to share any of your photos on social media platforms. However, altering photos with filters or creative cropping is prohibited and violates the contract you signed during your reservation process. Such altered photos must be removed immediately.

When sharing photos on social media, tag the photographer’s social media handle, 

@photoswithsanta, which is the same on both TikTok and Instagram.

Posting images on social media without properly tagging the photographer’s social media handle is a breach of this agreement. Each image must also include a visible credit, such as “Photos by  Photos with Santa,” either on the photo itself or in the information tab/space below the photo.

Sign up for the last appointment if still available.   When you sign up there is a comment box, let us know on the comment  that you are bringing pets and what type of pets are you bringing.   For Tree Farm you need to have your pet's leash on it.  Tree Farm will not allow exotic animals to enter nor pet's without leash.   Santa cannot hold your pet due that some children may be allergic to pet fur.  You are welcome to bring a small basket so Santa can hold the basket.  Unless you are the last appointment of the day then he might be able to hold your pet.

We do everything in our reach to make your child/children smile and have the best experience we can offer.  However, the photographer does not guarantee the performance of children during the session. If our child does not cooperate we are unable to offer re-shoots with Santa. However, if your child was crying for the entire session or did not cooperate at all, we will schedule a re-take session on an assigned mini session event (note: not a private session) during weekdays at our studio in Santa Ana.  Please note that Santa will not be present for these re-take sessions. No credit will be given if your family cannot make this re-take session.

 We kindly request that only those being photographed are present at the studio or outdoor location. In the case of minors, a parent or LEGAL guardian must always be present.

If client absolutely needs additional support or company, please ensure they do not bring a camera to take photos during the session.  Client is responsible to inform their guest about our policies before arrival to the site.

Guest cannot direct or distract the photographer in anyway. 

We appreciate your understanding and cooperation. To maintain a smooth session, please ensure that guests remain unobtrusive. If needed we may ask guest to step away or leave the studio.

If you plan to wear multiple outfits, please reserve a 2nd slot.   Only 1 outfit per session. Don't forget to inform me at the beginning of your session that you have reserved 2 slots for the reason of changing outfits.

It is the client’s responsibility to ensure their appearance is in order before arriving at the session. While we will do our best to address visible distractions on clothing, we cannot be held responsible for clothing that does not fit properly, such as oversized or tied clothing, incorrect lengths, stains, wrinkled clothing, rips, or any other issues that may result in an undesirable outcome due to unforeseen clothing malfunctions and misfits. This includes coming with the desired makeup and hair.

If the client wishes to schedule an additional session due to appearance issues outside the photographer’s control, the client will be charged for an additional session at the photographer’s hourly rate. 

We request that no other photographers or individuals take pictures during the session while our photographer is working, unless previously agreed upon in writing by both parties. This includes cell phone cameras, computer cameras, and any similar devices such as manual cameras, electronic cameras and digital devices..

Behind-the-scenes video ONLY is permitted.  When sharing these  behind-the-sceens videos on social media, please tag and mention us in the description as follows: Photography by @photoswithsanta.

The Photographer’s work is continuously evolving. The Photographer has her own artistic judgment to produce images that align with her vision. The resulting photos may differ from previous works by the Photographer.

We welcome special pose requests for traditional seasonal sessions. Please note that such requests are not available for Express sessions. To ensure we accommodate your requests, kindly inform us via text the day before your session and remind the photographer at the start of your session.

Please be aware that we cannot accept requests as your session is concluding. Additionally, not all poses may be feasible, as this depends on various factors.

    Solid colors are recommended. Anything with a pattern may be too distracting. Please visit my gallery to get ideas by clicking HERE.

Beach sessions with Santa are the most casual. Children can wear a red swimsuit/swim shorts (girls/boys), red, navy blue or beige summer dress (girls) jeans with or without a shirt (boys). Avoid formal clothing at beach fotos. Santa will be wearing shorts and a Polo or Hawaiian shirt.

Wear clothing that is fits to your body. Please check your partner and child’s pant length and shirts too.    I don't offer to tug clothing on photoshop on the standard editing level.  If necessary have clothing altered.      

Please have your clothing nicely steamed or iron.  Wrinkles on clothing do not get photoshopped unless you request level 3 retouching which invlolves an additional fee.

If you plan to wear multiple outfits, please reserve a 2nd slot.   Only 1 outfit per session.